Posting title - ServiceNow Solutions Engineer 2

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Location - Dover, Delaware 19904

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Long Term

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Top Skills

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• Experience with configuring and implementing Service Graph Connectors.
•  implementing HAM and SAM
• Integrated Risk Management with a focus on implementing Policy Compliance Management, Risk and Audit Management.

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Strong Functional and Technical knowledge of the Platform providing guidance and support to deliver solutions.

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Experience in maintaining CMDB, Asset Management and other Asset/Configuration Management repositories. Excellent understanding of Infrastructure configurations, CI classes and their relationships. Experience with MID Server Administration.

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Experience with configuring and implementing Service Graph Connectors.

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Expert knowledge in ACLs, ATFs and Performance Analytics.

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Subject Matter Expert in ITSM and CSM modules to include platform architecture, table structure and core functionalities including configurations.

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Expert knowledge Integrated Risk Management with a focus on implementing Policy Compliance Management, Risk and Audit Management.

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Expert knowledge in implementing HAM and SAM

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Integration Capabilities with third party applications using REST APIs, SOAP; Knowledge on Integration Hub and Flow Designer for creating Integrations and automating processes.

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Experience with Platform Analytics, Process Mining and Process Automation.

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Ability to perform Platform upgrades and clones.

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Ability to evaluate and implement Security Center alerts.